UAE Ministry of Health demonstrates Smart Mobile Health Consultation at GITEX 2013
WAM ABU DHABI, 21st October, 2013 (WAM) -- The Ministry of Health of the U.A.E. will be demonstrating an innovative new service at GITEX Technology Week that is designed to improve medical services to citizens across the region.
At the Ministry of Health stand, visitors can experience healthcare professionals demonstrating how advanced Unified Communications and Collaboration, in combination with Mobile Communications, are envisaged to be used for remote medical consultations, diagnostics and e-Care. The new methods are part of the federal government's strategy to make e-Services available for all citizens at any location.
This latest UC'&'C software provides powerful new collaboration and mobility functions enabling advanced and easy audio, video and web conferencing across PCs, smartphones and tablets. This enables "anywhere, anytime" access for increased efficiency, productivity and patient safety.
The e-Service will be supported by agents at a central medical call centre that will be the initial contact point with citizens calling in. At GITEX this process will be demonstrated with a patient calling in from a portable device, an agent opening up audio and video channels, and a medical specialist following up with a video conferencing consultation.
Ali Al Ajami, Director of Information Technology in the Ministry of Health, said, "These new solutions will improve the quality of medical care tremendously, lowering the threshold for many citizens in seeking medical care and advice. Tele-consultations can reduce the number of doctor visits and hospital stays, and will also stimulate early diagnosis. All of which help to reduce costs and improve quality of care".