SEWA wins global award for digital service transformation

SHARJAH, 18th April, 2025 (WAM) -- The Sharjah Electricity, Water and Gas Authority (SEWA) has received the prestigious GovInsider Global Award, which was held in Singapore as part of the Innovation Festival.

The award, given in the category of Best Digital Transformation in Customer Service, recognises the authority’s remarkable efforts and achievements in digital transformation. SEWA earned the accolade following competition with 189 participating government organisations from various countries around the world.

Dr. Hussein Al Askar, Director of the Customer Service Department, stated that this award, organised at the continental level in Asia, represents a milestone achievement for the authority. He noted that it enhances the global standing of the Emirate of Sharjah in embracing technological innovation to deliver high-quality government services. SEWA was one of only three entities outside of Singapore to receive this honour, alongside organisations from Malaysia and Azerbaijan.

He added that the award adds to the series of successes accomplished by SEWA, the Emirate of Sharjah, and the UAE in the field of digital transformation.