Etihad Cargo launches new Global Customer Programme

Etihad Cargo launches new Global Customer Programme

ABU DHABI, 7th May, 2019 (WAM) -- Etihad Cargo, the Cargo and Logistics Services arm of the Etihad Aviation Group, today revealed a new Global Customer programme and a rebranded cargo loyalty scheme named "PayloadRewards".

Launched in 2013 as one of the first dedicated loyalty programmes for air cargo customers, Etihad Cargo’s revamped PayloadRewards is today considered one of the world’s leading loyalty schemes with more than 5,300 active members from 74 different countries.

With PayloadRewards, members will continue to earn miles as before, with an additional opportunity to start earning bonus miles for general cargo and premium cargo booked through Etihad Cargo’s new online booking portal.

Etihad Cargo is also revealing a renewed Global Customer programme, which allows global freight forwarders to partner with Etihad Cargo on three distinct tiers: Global Account, Global Plus and Global Partner, each holding a range of differentiated support levels.

Haleema Al Hosani, Etihad Cargo’s Senior Manager Global Accounts & Loyalty, said, "Today’s unveiling of these commercial schemes is a proud result of the interactive dialogue we have been having with our global customers over the past months, aimed at enhancing our value offering. These programmes have been designed to reward growth, trust and consistency, embedding a renewed customer-driven culture into Etihad Cargo’s modus operandi".