Dubai's Rental Disputes Centre enhances its ecosystem with smart e-services

DUBAI, 13th July, 2022 (WAM) -- The Rental Disputes Centre (RDC), the judicial arm of Dubai Land Department (DLD), launched a set of new e-services for the management of the Execution of Judgments Department.

The services aim to continuously develop executive procedures and measure performances through innovative tools and contemporary smart systems, that contribute to improving and enhancing work mechanisms, which positively reflects on the convenience and happiness of customers and reduces the time for completion and closing of files.

The new e-services include linking RDC’s e-system to Dubai Police’s system, electronic enquiries, performing automatic disbursements, appointing experts via the electronic system, updating data automatically, and requesting instalments.

Sultan Lootah, Director of Department Senior - Execution of Judgments Department at RDC, said, "At the department, we are keen to keep pace with the directives of the Dubai government towards digital transformation through a series of innovative e-services that enabled the Execution Department to achieve success. The process of transitioning from traditional work to smart and e-systems enhanced the speed and ease of procedures and eliminated paper transactions."

"The RDC’s advanced electronic infrastructure helped us accelerate efficient and effective development, which was reflected in the resolution of rental disputes according to a smart and innovative judicial system, characterised by speed and accuracy and sustainability in the provision of services. With advanced services, most of the implementation procedures will be electronic/smart, enhancing the performance of our human cadres, whose role will be limited to supervision and follow-up of the system to ensure effective workflow," he added.